Biznology

FEBRUARY 26, 2016

90% of consumers expect brands to provide a self-service customer support option , and 60% of them consider it a plus if that portal is also mobile-responsive. Customer service is expected to be the key differentiator , even over price, by 2020.

CRM 80

CRM Loyalty Paid Search Agency Differentiation 80

Biznology

MAY 29, 2015

Meeting these expectations, whereby customer interaction and service innovation become key strategic differentiators in a fast-commoditizing market, is both a challenge and an opportunity for Telcos. Their phones become portals and enablers of their personal lifestyle.

Allocation 80

Allocation Peer-to-peer Lock-In Pricing 80

Biznology

JANUARY 16, 2019

Creating and delivering quality and flawless content that appeals to readers and making sure that your content works as a competitive differentiator for the business is not a cakewalk. A well-known question-answer portal, Quora can give you actionable insights on what’s in and what’s out. 8 Identify the latest trends with Quora.

Work Management 123

Work Management Marketing Management Tools Marketing Analytics Tools 123

Biznology

MARCH 12, 2013

If you read my blog with any regularity you’ll know how important I believe a portal to you, your staff, and your agency’s creative process is every day of the year — and not just during South-By. And then it’s over — until next year!

Advertising Channels 80

Advertising Channels Paid Search Agency Advertising Agencies Ad Agencies 80