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HubSpot’s June 2023 releases: The manager’s guide

Martech

Generating outlines, introductions, and conclusions for blogs, websites, landing pages, knowledge base articles, and marketing email. Getting suggestions on how to edit content to rewrite, expand, condense, or change the writing tone for blogs, websites, landing pages, knowledge base articles, and marketing email.

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CRM Software Selection Guide?

TrustRadius Marketing

The hardest part of choosing a CRM is knowing what to look for and consider. What is a CRM? Customer relationship management ( CRM ) software solution provides small businesses and major enterprises with services to improve workflows. What are the Benefits of Using CRM Software?

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4 AI Features Telecoms Can Implement Now to Level Up Customer Service

Salesforce Marketing Cloud

In a highly regulated industry, communications companies have many governmental bodies keeping an eye on their customer data, and data security and privacy is a top priority. How T-Mobile unlocks their customer solutions with AI, Data, and CRM. Predictive AI can do things like help direct customers to self-service resources.

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Everything You Need to Know About AI in Customer Service

Salesforce Marketing Cloud

Beyond answering common questions, these chatbots can greet your customers, serve up knowledge base articles, guide them through common business processes, can send out a field technician for field requests, and can route more complex questions to the right person. This is especially true when the AI pulls from CRM data and knowledge.

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Why Settle for Less? Choose DealSignal Over Zoominfo and Apollo

DealSignal

This system leverages success data from CRM and Apollo account history, allowing users to pinpoint prospects with a higher likelihood of conversion. Additionally, Apollo allows users to build their own scoring models with great flexibility, combining their CRM data with Apollo’s rich demographic, firmographic, and behavioral data.

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Cleaning up the confusion in marketing ops job postings

Martech

There were also marketing technology positions that were almost exclusively marketing automation and CRM administration. In some cases, a posting for a marketing operations position had the typical marketing automation callouts but also covered a whole host of other disciplines ranging from analytics to UI/UX design to technical strategy.

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Top seven chatbot platforms and tools available

ClickZ

It integrates with your already existing platforms for email, ticketing, CRM, CMS, payments, and more. It has enterprise-grade security which is compliant with the GDPR privacy shield framework with a 99.95% service-level agreement (SLA) uptime. Its CRM integration allows customers to be directed to the correct department.