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5 Steps to customer data hygiene: it’s not sexy, but it’s essential

Biznology

Are you happy with the quality of the information in your marketing database? A new report from NetProspex confirms: 64% of company records in the database of a typical B2B marketer have no phone number attached. Pretty much eliminates phone as a reliable communications medium, doesn’t it? Probably not.

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Beware of dubious data providers: a 9-point checklist

Biznology

Early on, I stumbled upon an anonymous blog that reports on the most egregious of these emailers, and connects them to unscrupulous spammers tracked by Spamhaus. It’s pretty hilarious to learn that many of these data sellers are complete fakes, sending identical emails from fake companies and fake addresses.

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6 thorny data problems that Vex B2B marketers, and how to solve them

Biznology

Data entered by our sales people ends up as mush in our database. That may be okay for the rep, but it’s not okay for the company. Here’s the best practice: Create a centralized data input group. The bonus: these two parties will team, build a valuable relationship, work together well, and improve data quality.

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DIGIDAY:TARGET, or, Yogi Berra Meets Data in the Online World.

Customer Experience Matrix

Cons: • Many companies don’t have the resources to handle very large volumes of data. Lack of Metadata about data sources. • No real experience with merging multiple data sources with different element codes and timeframes. Data hygiene can be an issue if you are working with a data set that is new to your organization.

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Troubleshooting your B2B marketing data problems

Biznology

This could be an email sign-up, or a piece of gated content–like a white paper or research report–in exchange for providing important data elements like name, title, company name, address, phone, and email. Second, use the IP address to identify the company from which the visitor arrived.

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Predictions for B2B digital marketing in 2013

Biznology

I hereby take up that tradition, offering up four random prognostications for where B2B digital marketing is headed in 2013. My topics include Facebook, content marketing, personal branding, and data hygiene—certainly an eclectic mix. Renewed interest in data hygiene. Invariably, 30% of the hands go up.

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How Quickly Should I Suspend or Delete Non-Responsive Leads?

The Point

Consider directing non-responsive leads to a subscription management page or subscriber preference center that provides options for how often they hear from your company, or allows them to identify specific areas of interest, empowering you to deliver more relevant content (and drive higher engagement.).