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KoMarketing Associates

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Report: Real-Time Analytics Becoming More Critical to Marketing

KoMarketing Associates

Marketers are already delivering customer interactions across various touchpoints in real-time, and they expect “real-time customer analytics” to play an important role in marketing going forward. Within the next two years, 79 percent said they envision it being “extremely important.”

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5 B2B Marketing Best Practices Proven to Drive Results

KoMarketing Associates

On top of that, the customer journey is becoming even more complex with the number of different touchpoints continuing to increase. According to the report, 15% of customers hit at least 11 different touchpoints before making a final purchase. Create consistent yet personalized experiences across channels.