How the Buyer's Journey is Changing in 2023 and 7 Ways to Keep Up, According to G2's Director of SMB Sales [+ New Data]
Hubspot
JANUARY 5, 2023
As a result, their buying preference has shifted to a self-service approach. Buscemi adds, "There are tons of studies that say a buyer is 60% to 70% of the way down the buying cycle before they even reach a rep — and those studies are 10-years-old. Buyers have an abundance to pick and choose from.". Let's dive in.
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