9 Awful Ways We Push Customers Away
Hubspot
JULY 15, 2014
She wanted to buy patterned jeans, didn’t she? In fact, a checkout usability study by Baymard Institute shows that 67.91% of all shopping carts are abandoned. 1) Poor Showcasing of Merchandise. Keep the site easy on the eye and don’t overwhelm the customer with disorganized merchandising. What went wrong?
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