Confusing Customer Segmentation, Buyer Profiling, and Buyer Personas Harms Marketing
Tony Zambito
SEPTEMBER 6, 2016
This is especially crucial as organizations continue to evolve in transforming their business model from product-centric to customer-centric models. Where views on which segments best represent ideal target customers can become muddied over a decade or more. The right industries, professions, and roles from a quantitative perspective.
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