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Tomorrow People

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The Great Social Customer Service Race [INFOGRAPHIC]

Tomorrow People

The questions fell into five categories: Urgent, or I need help right this second. About Our Guest Blogger, Ashley Verrill. Positive ("thank you!"). A question from their FAQ page. Technical, or needs more than one interaction to solve. Ashley Verrill is a market analyst with Software Advice.

article thumbnail

The Great Social Customer Service Race [INFOGRAPHIC]

Tomorrow People

The questions fell into five categories: Urgent, or I need help right this second. About Our Guest Blogger, Ashley Verrill. Positive ("thank you!"). A question from their FAQ page. Technical, or needs more than one interaction to solve. Ashley Verrill is a market analyst with Software Advice.