Is Salesforce.com a Player in Marketing Automation Software?
Webbiquity
JANUARY 27, 2011
Salesforce.com is the cloud computing darling of customer relationship management (CRM) software. They have significant control of mind share in that space, and their legacy in customer service and sales force automation software is strong. However, CRM is a trifecta. Lauren Carlson is a CRM Market Analyst with Software Advice.
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