Paul Gillin

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Five Facebook Tips for Small Businesses

Paul Gillin

Intel’s Facebook welcome page features product promotions, a gateway to its international pages, jobs, discounts and even a Twitter feed. Facebook’s built-in analytics give you a pretty good idea of what’s sparking conversation on your page. Each answer to the quiz is shareable, as is the final score. Tip #5: Measure.

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How to Calculate Social Marketing ROI

Paul Gillin

It’s easy to cast aside analytical tasks when everyone is focused on generating revenue. Not only was the webcast promotion more cost-effective, but it carried a predictable cost of about $1,500 per webcast, compared to the variable cost of the discount. Web analytics today deliver unprecedented insight about online interactions.

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Live Blog: Lotusphere 2012 Opening Session

Paul Gillin

Improve forecasting effectiveness. It’s like Moneyball: analytics + baseball = new game.” We need deep analytics around everything in the organization. Lotus is effectively replacing the inbox with the social network. Users can view a stream of user comments in a Twitter-like view.