How Empathy Will Grow Your Sales and Marketing Pipeline
Marketing Insider Group
AUGUST 30, 2021
According to the CMO Council, “ Only 20% of marketers can predict the next best action for their customers.”. Additionally, Forrester Consulting discovered , “ 65 percent of marketers struggle to employ emotional marketing as they turn to automation to improve customer engagement.”. The need for empathy towards the buyer is huge.
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