Remove Amazon Remove Forrester Remove Linkedin Remove Social Media Remove Word of Mouth
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Customer Service is the New Marketing

Buzz Marketing for Technology

Zappos was founded in 1999 and sold to Amazon for $1.2 It’s that WOW or should I say WOM that enhanced the value of their marketing and attracted a player like Amazon. But great customer service enabled by social is a no brainier. Share this on Linkedin. Billion Dollars just barely over ten years later.

WOM 100
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99 B2B Marketing Statistics to Back Your Bets

Televerde

While Nostradamus didn’t leave us with any insights in regards to the future of B2B marketing in the 2020’s, many of my fellow content marketers like to put their Miss Cleo hats on and make predictions like “social media is dying!!!” On social media & employee advocacy: 25. LinkedIn, 2019). LinkedIn, 2019).

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Social Customer Support delivers Strong ROI

Buzz Marketing for Technology

In a recent poll by the TSIA o f firms using social media – 68% of companies don’t know or can’t measure the ROI of social media. Which is a real shame and if that’s the case for you I would argue that you are focusing your social media efforts in the wrong place! Share this on Linkedin. Tweet This!