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SearchChat Podcast: Personalization–Meeting Customers in the Moment

Biznology

Personalization needs to benefit the customer experience and drive your business. In this podcast we start with eMarketer trends — ad agencies are building their own analytics platforms. You may have also heard that Walmart has basically introduced an “Amazon Go” store. It’s about making customer experience more effective.

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Digital Marketing Trends: 11 Must-Follow Marketing Trends In 2022

seo.co

Drawing up a well-rounded campaign now requires marketers to be more agile and customer-centric when promoting their brand’s offerings. According to Forrester , in 2021, the customer service interactions via digital avenues are projected to increase by 40%. Customers want it, and brands that deliver it win.

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11 Must-Follow Digital Marketing Trends In 2021

seo.co

Drawing up a well-rounded campaign now requires marketers to be more agile and customer-centric when promoting their brand’s offerings. According to Forrester , in 2021, the customer service interactions via digital avenues are projected to increase by 40%. Customers want it, and brands that deliver it win.

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The Ultimate Guide of Digital Marketing Statistics Every Marketer Should Know

Porch Group Media

Email is nearly 40 times more effective than social channels in helping brands acquire new customers. eMarketer). Of the 44% who do create targeted campaigns for re-engagement, two-fifths (39%) find that free resource offers are effective, marking the highest rate of satisfaction of the 5 campaign types identified. eMarketer).

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How Financial Institutions Can Offer Each Customer Unique, Real-Time Value

Martech Advisor

Swrve’s Chief Marketing Officer, Tara Ryan, discusses how financial institutions can increase customer trust, loyalty and retention by creating real-time, relevant customer experiences and leveraging multi-channel engagement strategies. In 2018 eMarketer reported that 49.2% increase from previous years.

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9 Awful Ways We Push Customers Away

Hubspot

Your customer Patty checks her email inbox and finds an email from AtoZJeans.com that tells her about a sale on patterned skinny jeans that she’s had her eye on for the longest time. After all, first impressions are crucial to draw in a potential customer. Customers like to see what they’re buying. Picture this.

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7 Marketing and Sales Takeaways From INBOUND 2018

Strategic-IC

CNBC reported this year that two-thirds of people who use digital voice assistants, such as Amazon Echo or Google Home, use their smartphones less often. Web-based chatbots are also growing in uptake as marketers aim to provide frictionless experience for customers, with HubSpot announcing the release of their own chatbot this year.