Convince & Convert
JULY 20, 2012
Digg died this week, basically, I guess Digg died several weeks ago but like it officially died this week. I would say they sold or they got sold or they’re no longer Digg as we know it or as we knew it, but yes, I guess you could also say they’re dead. Digg, it’s more of like the demise of Digg.
Buzz Marketing for Technology
MARCH 11, 2010
One of the biggest challenges for organizations today is managing the flow of information about their brands, products, and services that occurs in social media channels, including microblogs (such as Twitter), social networking sites (such as Facebook), blogs, and online forums. To me this is the most fertile area on which to prove ROI.
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Buzz Marketing for Technology
NOVEMBER 3, 2009
So in effect the Contact Center Manager acts as the Social Agent of Change, more specifically in the role as the “Connector” linking up the worlds social requests to the best qualified Agent who then plays the role of the “Maven” or information specialist. Is Twitter the Next Channel for Contact Centers? Let me explain …. Tweet This!
Webbiquity
JANUARY 15, 2010
Detailed information about vendors and their offerings was still limited, enabling marketing and sales to act as gatekeepers of information. Established voices (journalists and analysts) had a new channel for expression. Journalists, analysts and other industry influencers have new channels for communication. DBXNT74M6AKY.
Online Marketing Institute
OCTOBER 29, 2010
Understand how IT decision-makers are accessing information and how you can engage them with successful multi-channel programs. Autumn Truong , manager of social media and corporate communications at Cisco, says that she sees social as one of the key channels to reaching influencers and building awareness about B2B initiatives.
Online Marketing Institute
JULY 31, 2009
Posted by Laura Ramos at 09:40 PM in B2B Marketing , Lauras Posts , Marketing Technology | Permalink Digg This | Save to del.icio.us The problem with outbound marketing is that it relies on interruption, and people are now using more and more tools to block these channels (like caller ID and email spam blocking software).
Buzz Marketing for Technology
APRIL 15, 2010
The downside of poor customer service has been well documented on the web because social media acts as the accelerant to negative WOM (think Dell Hell, Motrin Moms, and most recently Nestle). Zappos was founded in 1999 and sold to Amazon for $1.2 Billion Dollars just barely over ten years later. So why not treat it that way now? Tweet This!
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