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My Journey from What If to What’s Next

6sense

Back in early 2012, I signed on as vice president of global customer success and services at Okta , a leading independent provider of identity for the enterprise. Just last month, Forrester released The Forrester Wave TM : Predictive Marketing Analytics for B2B Marketers, Q2 2017. Let me show you why.

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CMOs: Wield Powers of Influence to Gain a Seat at the Executive Table

ViewPoint

According to a recent CSOinsights 2012 Sales Performance Optimization survey, a mere 11% of sales people have a strong understanding of their customers’ buying process. Source: Forrester, Metrics that Matter for B2B Marketers, October 26, 2011. i Source: Forrester, Metrics that Matter for B2B Marketers, October 26, 2011.

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Understanding the New Roles in Marketing

Hubspot

On a related -- but arguably more serious -- note, according to the 2012 CMO Survey by the American Marketing Association and Duke University, Marketing appears to be one of the early rebounders in the initial economic recovery. In 2011, Forrester released a report called " The Rise of the Chief Customer Officer."

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Insights Drive Better Customer Experience

Marketing Insider Group

During this time, Forrester found that those companies who performed poorest in the Customer Experience Index also performed poorest in terms of stock performance. I see real-time analytics as being a major driving force to deliver the level of personalisation and relevance that typifies great customer experiences.

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33 Stats That Paint a Picture of the Future of Marketing

Hubspot

HubSpot CMO Mike Volpe, when sharing his story on how he came to be HubSpot's fifth employee, says the problem he faced as a marketer was finding an integrated marketing software solution that allowed him to see how his various marketing efforts impacted his website and revenue. Source: Forrester ) Tweet This Stat!

Stats 28
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How to Write Marketing Copy that Converts More Leads [Video]

Golden Spiral

Mark Whitlock (00:00:00): Welcome to this special video edition of Studio CMO Live. And we're also the host of studio CMO, which you can find on any podcast platform you want. Subscribe the studio, CMO, check out golden spiral marketing.com as well. And it's like something from 2012. Anna Grimes. Transcript.

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Machine Learning and Personalization at Evergage

SWZD

I was CMO at Brainshark at the time and recognized that people were opening emails less and less. Personalization is generally now a senior-level initiative; it’s not just a tool that a lower-level person will just try out and dabble with, as it used to be in the 2010-to-2012 timeframe.