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SMB IT Spending Recovers: Looking for ROI and Diagnostic Guidance

The ROI Guy

released its second annual Microsoft SMB/Partner Insight Report and the study shows that although SMBs remain concerned about the business climate, most will increase technology spending in 2010, highlighting the role of IT as a strategic business tool in this crucial sector of the global economy. Microsoft Corp.

SMB 40
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Marketing Automation Monday is Here!

The Effective Marketer

It was really fun and if you are interested in learning how other marketers are tackling their marketing, CRM, and even sales challenges this is the place to go. Some of the issues discussed were: Who manages and who owns the CRM system in your organization? How do you setup your scoring system for inbound leads?

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6 Best Free Digital Marketing Tools for Small Businesses (National Entrepreneurs Day Special)

Martech Advisor

National Entrepreneurs Day was first celebrated in 2010, formalized by the former President Barack Obama. Implement a customer relationship management (CRM) system to enable your sales team to improve customer experience and unlock upselling and cross-selling opportunities.

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Integrating Email and Social Media with Flowtown | Email Marketing.

Convince & Convert

“We want to give SMB a complete tool to allow them to move the needle on the 20% of social media that matters.&# Both seek to keep your brand top-of-mind with customers and prospects, communicating in a relevant, timely way that ideally is measurable and testable. .

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Is Your Social Strategy Proactive or Reactive | Social Media.

Convince & Convert

February 23rd, 2010 |Written By: Jay Baer | View Comments Tweet Is your social media program about asking, or answering? there’s a schism coming in social media between companies using it for marketing, and companies using it for customer service and CRM. Like Sonny divorcing Cher (or was it the other way around?)

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

I progressed though several computers (next was an IBM XT) and several services, Prodigy, AOL, Comuserve, in a never ending quest to learn from others and share what I knew – fast forward (2010) I am sitting in a room full of people that are attempting to explain to me what social media is.

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102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity

Social CRM is still confusing. Only 16% of companies say they currently have a social CRM system in place. 21% plan to implement such a system in the coming year, but another 17% “don’t know what a social CRM system is and why businesses need it.” Furthermore, half of all Google+ users are under 25 years old.