Attack of the Customers Press Release
Paul Gillin
JANUARY 24, 2013
Brands have been piling into Facebook expecting to reap a bounty of positive PR, but they forget that these channels can be used to tear down as well as to build.”. Among his awards are Ernst & Young’s Pacific Northwest Entrepreneur of the Year and the Leader Award from CRM magazine. Twitter: @pgillin. Capacity to Destroy.
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