Marketing Interactions

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Put B2B Content in Context Across the Customer Lifecycle

Marketing Interactions

This is when train the trainer programs come into play, microlearning courses for quick wins, sharing user triumphs to encourage change, and more. Driving adoption – content and programs that help all involved get with the new program.

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Help Your B2B Buyers Do Their Own Discovery

Marketing Interactions

If your buyer identifies people, then perhaps they look for training or coaching. Or a combination? If your buyer identifies process, then it may be a workflow issue that needs to be redesigned.

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B2B Marketers Go for a Win with Customer Retention

Marketing Interactions

It may be that your “how-to” demo is a “generic” version with a CTA to reach out to their customer success manager for specific guidance and training. This doesn’t mean your customer has to expose their internal processes as all companies are different.

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Inclusive Relevance: Your Content’s Job Description

Marketing Interactions

HR cares about user adoption and how much training it may take to get folks on board and what happens if everyone doesn’t adopt the solution. Product needs regional teams to work better together to get products to market faster.

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Content-Driven Conversations: The Future of B2B Engagement

Marketing Interactions

Google has trained buyers to hit the back button when the search result clicked on doesn’t yield the right content. Have you ever landed on a vendor website and not known where to look for the information you were after? Nothing seems relevant to you.

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A B2B Buyer Persona is Not an Island

Marketing Interactions

The VP of HR is concerned about the quality of training, how much it will cost and the likelihood of user adoption and how long it will take to get 5,000 employees onboarded and proficient.