ViewPoint

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Avoiding Cascading Zipper Failures between Marketing and Sales

ViewPoint

The “unzipping” is catastrophic simply because salespeople didn’t follow up on the inquiries (45% of which will lead to a purchase from someone else). i Wikipedia ii Dr. Lee Lowery, Jr., iii This lack of follow-up takes down Marketing, Manufacturing and all other related departments.

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Outbound vs. Inbound: The Risk Management Issue in the Complex Sale

ViewPoint

Technical specifications are to the point, and the buying process may include ordering online or rep engagement with a single contact in a purchasing group. An example might be a $10,000 piece of hardware.