CX 2020: Stephanie Thum's Take on Changing Conceptions of the Customer Experience
GreenRope
DECEMBER 10, 2019
An issue that Stephanie is passionate about is the need to provide equal access to services for people with disabilities, across all touchpoints, digital or otherwise. The selling and management of customer data contributes to spamming, phishing, and online harassment. Privacy Shield, and CASL.
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