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Nine brands innovating customer-centric retailing today

ClickZ

They put the customer first (customer insights define campaigns, brand direction, and merchandising/manufacturing). A strong presence on multiple channels is a key takeaway here, meaning be consistent on social media, mobile, brick-and-mortar, ads, email, and other marketing verticals, ( take control of your data stack for smarter marketing).

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All that you need to know about B2B marketplace

Valasys

While word-of-mouth marketing, and references are traditionally proven strategies, in today’s day and age, it is called B2B Marketplace. While B2C boasts large horizontal marketplaces, the B2B landscape features numerous vertical marketplaces. But why does B2C favor horizontal marketplaces, while B2B leans towards verticals?

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How to Know Everything You Need Just in Time With Zignal Labs

Convince & Convert

In fact, the research from Keller Fay group says that 90% of word of mouth takes place offline. That customer success rep is somebody who is looking ambiently at best practices, but also looking at that specific vertical or companies like it and how can they leverage it. I say that as a social media guy.