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How AI Can Transform Poor Customer Service for the Airlines Industry

Martech Advisor

In their research, they have identified that both Low-Cost Carriers and Flagship Carrier’s reputation is influenced by the Word of Mouth (WOM). Particularly for flagship carriers, positive WOM is driven by how effectively information is communicated to its customers.

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B2B Lead Generation Blog: Tips for better webinars, webcasts and improved ROI

markempa

« 2 New RSS Feeds for the B2B Lead Generation Blog | Main | Blogging & RSS Events » Tips for better webinars, webcasts and improved ROI Webinars have reached critical mass and most B2B marketers, it seems, have added them to their marketing mix. But lately, Ive watched some really bad webinars and webcasts.

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Top 40 Posts and Hot Topics of Inbound Marketing and Social Media

B2B Marketing Zone Posts

5 B2B Marketing Infographics You Can’t Go Without - Modern B2B Marketing , June 13, 2010 As marketers, we thrive off data visualization using graphics, charts and images to educate ourselves and tell our stories. Howsociable. CMO’s Guide to The Social Landscape. Your goal is Brand ROI.

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3 Aha Moments to Improve Your Content Marketing in 2018

Content Marketing Institute

Right after WOM, original #research has most influence on a purchasing decision-maker. But get this: only 37% of B2B marketers are using original research as a tactic in their content marketing mix. Publishing original research is a huge opportunity for marketers in 2018, says @MicheleLinn.