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North Star goals for category leaders: Customer lifetime value model

Martech

There are quite a few different methods to calculate CLV, but a (relatively) straightforward method is the formula below: For each of those terms in the equation above, here’s a definition: Purchase frequency (PF): How often the average customer buys your product or service. The former might be in years and the latter in weeks.

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First-Party Data Strategies for B2B Marketing in the Cookieless Age

Learn from the Pros

Improved Customer Retention – First-party data can create more personalized experiences that enhance customer loyalty and retention rates. The B2B buyer’s journey is a complex, multi-stage process involving identifying problems, exploring solutions, and evaluating vendors.

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Measuring Social Media ROI for Manufacturing Companies

Brandpoint

Enhancing customer engagement and loyalty. While you could simply state your ROI in terms of these figures, the end game is still to attribute the corresponding monetary value of your investment in social. This analysis can help you identify opportunities for optimization and understand the revenue impact of social media touchpoints.

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Navigating the Cookieless World: A Comprehensive Guide for B2B Marketers

Learn from the Pros

Attribution and measurement will also be affected, as cookies have been a key tool for tracking user journeys and attributing conversions. Strategies must shift up the funnel to engage audiences in early touchpoints instead of relying solely on lower-funnel tracking. Asking “How did you hear about us?”

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What is identity resolution and how are platforms adapting to privacy changes?

Martech

Identity resolution platforms enable marketers to “close the loop” of customer marketing, analytics and compliance with a comprehensive holistic view of activity across all of an organization’s customer touchpoints and channels. Linking matched IDs to a universal ID representing the customer profile and all of its associated attributes.

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7 Questions to Answer When Planning Your Personalization Strategy

Content Standard

Whether you’re planning a large-scale, multi-touch campaign or starting small with one channel or audience segment, these three personalization examples can help inspire your strategy: Netflix serves as one of the most well-known examples of a brand with successful, robust personalization. Image attribution: Pexels from Pixabay.

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Measuring Marketing Software ROI

Lead Forensics

The benefits can be direct, such as increased sales or improved conversion rates, or indirect, like enhanced customer experience or brand loyalty. On the flip side, costs include the initial purchase price, implementation fees, training, and any ongoing expenses. Sales, lead generation, and conversion rates stand as the crown jewels.