Customer Experience Matrix

APRIL 1, 2020

More social media consumption was one answer, with Facebook and Youtube heading the list. So far, it's not very impressive: as of April 1 it had under 100 random listings from Walmart to Metrolina Greenhouses to the South Carolina National Guard. UK, Australia, India, and Singapore.

Paid Search Agency 240

Paid Search Agency Companies Advertising Agencies Business 240

Customer Experience Matrix

NOVEMBER 4, 2014

Execution systems on the list include Salesforce.com, Marketo, Eloqua, Act-On, Facebook, Twitter, Youtube, Demandware, Optimizely, Adobe Target, and most major email providers. This might Lytics’ most impressive news of all. All told, the company has prebuilt connectors with more than 80 software-as-a-service products.

Marketing Automation Services 120

Marketing Automation Services Ideal Customer Profiles Enterprise Management Marketing Management 120

Customer Experience Matrix

JULY 16, 2009

What really impresses me is that Techrigy is a serious social media monitoring solution. Per my previous comment, I was particularly impressed with the scope of the functions. In fact, according to Alterian’s very interesting FAQ about the Techrigy acquisition , “Engagement marketing” is the core of their current corporate vision.

Marketing Management 120

Marketing Management Acquisitions Social Media Marketing Automation Services 120

Customer Experience Matrix

JULY 30, 2009

That’s good enough, though not as impressive as its search optimization capabilities. The social media features also make it easy to comment on the articles and to measure the reach of the company’s own blogs, Twitter, Facebook and YouTube posts. Of course, the customers are the ultimate judges of success.

Small Business Marketing 120

Small Business Marketing Bundling Work Management Paid Search Agency 120

Customer Experience Matrix

DECEMBER 8, 2006

Better than nothing but not too impressive—think how many CRM conferences there are. Should we even bother with YouTube? But so far as the hype level for customer experience management goes: I’m still not impressed. Another indicator would be trade conferences. Another excellent measure of mainstream cultural presence.

Work Management 120

Work Management Marketing Management Wikipedia Buzz 120