Do Your Website Visitors Feel Like They’re on Another Planet?
B2B Marketing Traction
MARCH 8, 2012
” In the article Caldicott writes about a Forrester Group study that says brands today must be likeable through as many as 13 touch points. Certainly a company website is one of the most critical brand touch points. Make sure your website likeable, conversational and engaging, not static and full of business-speak.
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