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How to develop a winning customer experience strategy

Sprout Social

Use surveys, interviews and focus groups to collect feedback. Make sure each action has a deadline to keep people on track and create a sense of urgency. More importantly, listening shows customers you value their opinions. It helps you build an emotional connection with them that leads to loyalty and unforgettable experiences.

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How To Find Leads For Sales (While Spending $0 On Marketing)

Albacross

Well, B2B marketers who blog generate, on average, 67% more leads than those that do not. Say you have 2 marketers and 6 sales reps on your team. of your customers generate 100% of your word of mouth marketing. Say your company produces a technical SaaS tool for marketing teams. Blog Regularly. Image source.

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20 Conversion Optimization Tips for Zooming Past Your Competition

Unbounce

Conversion optimization (CRO) is one of the most impactful things you can do as a marketer. CRO can give your marketing team ideas for what you can be doing better to convert visitors into leads or customers, and it can help you discover which experiences are truly optimal, using A/B tests. SEO pages, Facebook landing pages, etc.