Forrester: The Accelerating Death of the B2B Sales Rep
The ROI Guy
JULY 11, 2017
I n this session, Forrester boldly predicted that 1 million B2B salespeople would be displaced by 2020, as B2B buyers by-pass reps who just take orders or pitch products, instead favoring digital self-service and more value-added interactions with a select group of more capable, consultative sales reps.
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