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CDP Overview: How We Got Here, Where We're Going, and What Could Get in the Way

Customer Experience Matrix

Has anyone asked you recently about the past, present, and future of Customer Data Platforms? It’s eleven years since the term “customer data platform” appeared in 2013. What was new about CDP was that it was packaged software that was building a customer database. That's odd; people ask me those questions all the time.

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Personalized Marketing Matters! How to Deliver Customized Messaging to Target Accounts

Engagio

Breaking through the noise and differentiating your organization requires that you provide your audience with relevant content, and personalization is a tried and true way to do that. Three tips for personalized site experiences. Demandbase is one of the only account-based platforms that has a native personalization feature.

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Is Account-Based Marketing the Holy Grail for Lead Generation Nirvana? [PowerOpinions Part 5]

ViewPoint

It's about helping sales find and close business in target accounts and about developing valuable customer relationships in those accounts. This means that when ABM is done well it never disappoints and in fact becomes a long-term competitive differentiator rather than flavor-of-the-month. It's not a distraction.

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B2B Marketers Should Stop A/B Testing in 2018

FunnelEnvy

Several years ago I was hired to help fix some serious website conversion issues for a B2B SaaS client. A year earlier the client had redesigned their website pricing page and quickly noticed a significant drop in conversions. Enterprise customers often want security and support and expect to speak to sales.

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How Inkbox steers customers through its huge online catalog of temporary tattoos

Martech

An example like Inkbox helps to indicate how Crossing Minds begins to differentiate itself from other recommendation engines. Steering new customers to the best tattoos for them personally out of a catalog with literally tens of thousands of SKUs. The biggest challenge for Inkbox? You’ll get a couple of thousand flowers.

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Aligning Marketing and Admissions to Drive College Enrollment

Hubspot

For many schools, the emphasis and investment is shifting toward building brands that differentiate from the competition and, for some schools, this includes hiring marketing leadership from the corporate world. Incorporate Website Personalization. The personalization is done automatically and in real-time.

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How to take a contacts-only approach to CRM

Capstone Insights

As an example, if you have HubSpot for marketing automation and Salesforce.com for CRM you can very easily (no customization required in fact) allow for new people to be passed into Salesforce.com as a contact and bypass the Salesforce.com leads object entirely. Go to existing customers next and then target accounts.