Blog: Contrasting Chatbots and Intelligent Virtual Assistants
Conversica
OCTOBER 16, 2019
When attending trade shows and conferences supporting Conversica, a question I am frequently asked is whether Conversica’s Intelligent Virtual Assistant is “a chatbot.” A more cynical reader might assume that this differentiation is little more than branding. What Is a Chatbot? Chatbots live within a single channel.
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