Remove differences

Chris Koch

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Why Can’t Companies Be More Like the Iroquois?

Chris Koch

English: Flag of the Iroquois Confederacy, Hiawatha Belt Français : Drapeau de la Confédération Iroquoise (Photo credit: Wikipedia). They don’t want three different calls from three different sales areas of your company. Customers are demanding that we deal with them in a unified, cross-channel fashion.

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The last of the anti-social marketing tactics

Chris Koch

Building a world of difference. Image via Wikipedia. I mean, some of them are just plain incomprehensible, communicating to buyers that we live in “A Certain World of Connected Freedom for Caring People to Passionately Inspire the Valuable Impact of More Enterprise Silliness”: A world of communications. Agility made possible.

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The last of the anti-social marketing tactics

Chris Koch

Building a world of difference. Image via Wikipedia. I mean, some of them are just plain incomprehensible, communicating to buyers that we live in “A Certain World of Connected Freedom for Caring People to Passionately Inspire the Valuable Impact of More Enterprise Silliness”: A world of communications. Agility made possible.

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The five stages of social media grief—have you passed through them yet?

Chris Koch

Image via Wikipedia. Those “theme” martinis offered during open bar receptions at marketing conferences are also reportedly on the way out—but it’s taking the FDA some time to catalogue all the different varieties.). But in our rush to embrace the new, we haven’t taken adequate time to honor the painful transition we are experiencing.

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The power of self-regulation in customer relationships

Chris Koch

Image via Wikipedia. But Chris Zane thinks of this simple business model differently. I think that’s one of the reasons that when people write about an archetypal business, they often use bicycles. Clear, simple product that everyone understands, right? Everyone knows what a bike shop does. The bowl of quarters.

Wikipedia 100
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How to measure influence in social media marketing

Chris Koch

Image via Wikipedia. The only difference between us and the monkeys is that we usually remember to eat while we watch the Oscars or check our Twitter follower counts. Measuring influence is the new obsession in the social media world—adding another layer of anxiety to the dark cloud of existential dread that is marketing ROI.

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There is no social media strategy, only marketing strategy

Chris Koch

Image via Wikipedia. The only way we can do that is by providing a range of different content—thought leadership, news, education, training, support—in a range of different channels—events, white papers, communities, private meetings—at all phases of the buying cycle. I resisted treating it as a standalone in the survey.