Why it’s time to rethink your feedback emails and how to do it right
Martech
FEBRUARY 5, 2024
They’re useful, and we use the return data in our email program, customer profiles and product development B. Since we can’t personally ask everybody who buys our products or uses our services, surveys are the most versatile and least expensive way to get the info we need. The boss told us to do it. But something’s askew here.
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