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Knowledge Management: How To Retain Agent Expertise If They Leave

Salesforce Marketing Cloud

You likely have FAQs and knowledge base articles to guide your contact center agents and field service technicians, but how often is that information updated? Thanks to technology and artificial intelligence (AI) , you can now more quickly and efficiently capture this knowledge and share it across your team. So where do you start?

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The role of artificial intelligence in business in 2024

Sprout Social

Each domain benefits from AI’s ability to streamline processes, improve efficiency, and provide actionable insights, making every interaction and decision more meaningful and effective. These applications demonstrate the practical implementation of AI in performing specific tasks with high accuracy and efficiency. What is AI?

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Partner Relationship Management: The Key to Scaling Your Sales Efforts 

Salesforce Marketing Cloud

How to choose the right PRM tool: features to look for Increase your revenue and lower costs with well-managed partner sellers Sell faster by easily managing resellers, distributors, brokers, and more — all in one place. With the right tool and training, PRM can also reduce the time it takes to bring your products and services to market.

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Three Inbound Strategies Finance Marketers Need for Success

SmartBug Media

Content marketing costs 62 percent less than traditional marketing and generates three times as many leads. Delight: Website, Portal, One-to-One Communications. Brands that can create personal and efficient experiences for customers will have an advantage in the coming years. Here a few reasons: a. Humanizing Content.

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Best SaaS websites in 2023: Why they work & key elements to optimize your Site

accelerate agency

Best practices for SaaS website designs that convert 10 Best SaaS websites Kajabi Petal Ghost Toggl Track Ramp Dropbox HubSpot Slack Mailchimp Spotify Be inspired by the best SaaS website examples FAQs about SaaS websites What is a SaaS website? If you’re reading this, you probably already know what SaaS is. What you see is what you get.

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Best SaaS websites in 2023: Why they work & key elements to optimize your Site

accelerate agency

Best practices for SaaS website designs that convert 10 Best SaaS websites Kajabi Petal Ghost Toggl Track Ramp Dropbox HubSpot Slack Mailchimp Spotify Be inspired by the best SaaS website examples FAQs about SaaS websites What is a SaaS website? If you’re reading this, you probably already know what SaaS is. What you see is what you get.

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B2B Lead Generation Boosters: 25 Rocket-Fueled Strategies and Ideas to Propel Your Pipeline

NetLine

For example, here’s how to integrate your NetLine portal with Marketo. Strategic partnerships can also be a cost-effective way to reach new customers and generate leads by sharing resources for promotion. At the most basic level, track KPIs such as conversion rate, cost-per-lead, and return on investment (ROI).