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Transparency goes a long way: Wednesday’s Daily Brief

Martech

I like to consult a knowledgeable person in-store and inspect the merchandise, then have it delivered. Transparency and updates go a long way in customer experience, provided that a service rep can access order information and updated customer data rapidly. In-person conferences set back by Delta . That’s MarTech in action.

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Salesforce and Google Release AI-powered Commerce Tools with B2B Implications

ANNUITAS

Overview During the National Retail Federation’s NFR 24 conference, Salesforce and Google released a slew of AI-powered tools aimed at reducing go-to-market (GTM) friction. Here are more details on each: A new AI-powered Page Designer to optimize product display and information to drive conversions and reduce returns of merchandise.

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The Road to Hedge Fund Transparency: Marketing Essentials and Potential Pitfalls

Marketing Craftmanship

To survive and prosper in a marketplace where transparency and trust are now valued by investors and promoted by regulators, hedge funds will be increasingly required to build a rational and risk-averse approach to external communication. In an online world, websites are the mother ship of market transparency.

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Hedge Fund Marketing: From Oxymoron to Best Practices

Marketing Craftmanship

Although their trepidation regarding visibility may be well-founded, funds can gain some level of comfort knowing that regulators now publicly encourage market transparency. Marketing Essentials and Potential Pitfalls on the Road to Transparency. In an online world, websites are the mother ship of market transparency.

Practices 100
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Marketing your business model: the killer differentiator

Velocity Partners

We already had smartphones, apps, maps, GPS, messaging, booking, ratings/reviews, CRM and content merchandising software. New models are pretty transparent: you can see what’s new about it or you can’t. Crash panels at conferences. Did they actually invent any new tech that didn’t already exist? Do webinars.

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Nine brands innovating customer-centric retailing today

ClickZ

They put the customer first (customer insights define campaigns, brand direction, and merchandising/manufacturing). Everybody knows that Amazon’s mission statement is “customer obsession” This transparency has competitors either shaking in their boots or taking tips.

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7 Game-Changing Marketing Trends To Tackle in 2016

Hubspot

Transparency between customers and brands is essential, so companies must keep this in mind when mapping relationship marketing tactics. iBeacons are small, inexpensive transmitters that use Bluetooth Low Energy (BLE) technology to detect nearby devices that can be housed in retail stores, point of sale displays, and merchandising areas.

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