Marketing Interactions

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Why You Need to Revisit B2B Buyer Personas and ICPs

Marketing Interactions

Further, the downsides of regret are many, including slower buy cycles, frustrated teams, and lower retention or growth for those accounts. But an even bigger indication that your buyer personas may need a refresh is that Gartner also found that 67% of people involved in technology buying decisions are not in IT.

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The Destructive Lack of Commitment in B2B Marketing

Marketing Interactions

The beginning of the year is when a lot of B2B companies look at what they want to accomplish this year as a clean slate. Company objectives shift due to market fluctuations, board consensus, or the CEO’s new hyper interest. Almost like you’re starting from scratch. Room for adjustments exists.

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Why Is B2B Marketing So Hyper?

Marketing Interactions

Natalie Petouhoff says this about ABX (Account-Based Experience) – “ABX is being able to know where the customer is in the buying cycle and using intelligent insights to know when to engage, with what content, and what to say to each and every account.”. Blurring the Lines in Meaning. Is this an example of hyper-relevance?

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B2B Marketers Go for a Win with Customer Retention

Marketing Interactions

Just as your marketing programs nurture net-new buyers across lengthy buying cycles, retention programs must kick in after onboarding and continue across the customer lifecycle. This doesn’t mean your customer has to expose their internal processes as all companies are different.

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Buyer Context is the Key to Engagement

Marketing Interactions

What we forget is that we’ve bought into what our company is selling. Complex Buying Processes Require Small Shifts. If your buying cycle is 6 months, buying is obviously not the shift you’re looking for out of the gate. The Problem is Lack of Buyer Context. Marketers don’t know their buyers’ context. We “get” it.

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The State of the B2B Conversation: Disconnected

Marketing Interactions

The survey was based on the impact of this buzzworthy stat that surfaced a few years back: Buyers are 57% of their way through their buying cycle before they interact with salespeople. The result is its State of the Conversation Report. What Corporate Visions learned is that 78% of survey respondents agreed with the stat.

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Rethink B2B Content for Buyer Enablement

Marketing Interactions

There’s a reason statistics exist that verify buyers push sellers back to the end of the buy cycle and only spend about 5% of that time engaged with your sales rep. But, even better, they’ll become advocates for your company and brand based on your helpfulness. They’ve got work to do. Jobs to complete. Thinking to be done.