Remove Buyer's Journey Remove Focus Group Remove Opinions Remove Storytelling
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20 Ingenious Ideas to Transform Customer Experience (CX) in 2020

Martech Advisor

Depict the Hero’s Journey. The hero’s journey is an effective storytelling technique, popularized by Joseph Campbell, an American Professor of Literature. It’s not about implementing every suggestion but letting your customers know that you value their opinion. Simplify the buyer journey.

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Introducing Angus Nelson: B2B Messaging, Positioning, and Audience Building

Golden Spiral

By the way, I have an influencer marketing background too, so the storytelling is a whole other beast that I'd love to sink my teeth into. Angus Nelson: So, there's a couple different elements, and I think I would start first with storytelling. Some people have different opinions of that. Same thing happens with a focus group.

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How to Hire a CMO Who Is a Perfect Fit for Your Company

Single Grain

Customer Champion – who uses data insights to deliver personalized customer experiences throughout the customer journey. Chief Storyteller – who can craft memorable stories to connect your brand to customers. This research is more about people's thoughts and opinions about your brand or product than hard data.

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