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9 Awful Ways We Push Customers Away

Hubspot

JULY 15, 2014

This is now changing with bundled fares being displayed at the search stage itself to ensure complete clarity. According to a study by Forrester Research , 44% of online shoppers considered live chat one of the most important features of ecommerce sites. 8) Limited Payment Options. The Fix: Offer Live Chat as an option to customers.

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