Tomorrow People

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How NOT to Do Social Media - Three Disastrous Social Media C**k Ups

Tomorrow People

Ryanair bullies a blogger. In 2009, Ryanair took customer service to a whole new level of foolish when they took umbrage at blogger Jason Roe for pointing out a glitch on their website that allowed a user to book a flight for free. Think before you post; would you want this published on the front page of the Sun? If so, click send.

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4 Ways for David Cameron to Succeed on Twitter

Tomorrow People

A study earlier this year found that 80% of people thought executives who use social media are better equipped to lead their organisations. Our guest blogger Adi Gaskell is a blogger and community manager. Then here’s a free eGuide for you: ‘How to generate leads on Social Media’.' Don''t chase followers.

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4 Ways for David Cameron to Succeed on Twitter

Tomorrow People

A study earlier this year found that 80% of people thought executives who use social media are better equipped to lead their organisations. Our guest blogger Adi Gaskell is a blogger and community manager. Then here’s a free eGuide for you: ‘How to generate leads on Social Media’. Don't chase followers.

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The Great Social Customer Service Race [INFOGRAPHIC]

Tomorrow People

To conduct the race, four Software Advice employees used their personal Twitter accounts to send customer service tweets to 14 leading consumer brands in seven industries. About Our Guest Blogger, Ashley Verrill. We wanted to learn what kinds of tweets received a response, and how quickly.

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The Great Social Customer Service Race [INFOGRAPHIC]

Tomorrow People

To conduct the race, four Software Advice employees used their personal Twitter accounts to send customer service tweets to 14 leading consumer brands in seven industries. About Our Guest Blogger, Ashley Verrill. We wanted to learn what kinds of tweets received a response, and how quickly.