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2024 Predictions: Better customer experience is on the way

Martech

Marketers will improve customer experience in 2024 so brands can remain competitive and demonstrate to customers that they matter. In 2024, keys to customer success will include better personalization delivered at scale by ramped-up automation and generative AI. Every year the bar gets raised.

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How Amplience Achieved A 6.5X Higher Conversion Rate From Activity To First Meeting

ABM in Action

Amplience , a digital experience platform, was seeking greater visibility into its global partner-fueled sales funnel. In addition, it needed a way to measure the effectiveness of all the different go-to-market (GTM) strategies.

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Contentsquare releases experience recommendation feature post Clicktale acquisition

ClickZ

In July 2019, digital experience platform Contentsquare acquired Clicktale. The new feature “gives brands the ability to surface and quantify revenue-generating recommendations for experience improvements,” the company states.

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2022 BEST SOFTWARE LIST FOR SMALL BUSINESS

TrustRadius Marketing

Recognizing the best software products based on their customer satisfaction, performance via reviews, and small business market fit. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion.

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2022 BEST SOFTWARE LIST

TrustRadius Marketing

Recognizing the best software products based on their customer satisfaction, performance via reviews, and market size fit. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion.

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2022 BEST SOFTWARE LIST FOR ENTERPRISE

TrustRadius Marketing

Recognizing the best software products based on their customer satisfaction, performance via reviews, and enterprise market fit. We took that list and broke it down by reviewer’s business size to help direct buyers looking to fill a specific market need. Remove language barriers with real-time language translation into 100+ languages.

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2022 BEST SOFTWARE LIST FOR MID-SIZED BUSINESS

TrustRadius Marketing

Recognizing the best software products based on their customer satisfaction, performance via reviews, and mid-sized market fit. We took that list and broke it down to winners For Mid-sized Market by the reviewer’s business size. We took that list and broke it down to winners For Mid-sized Market by the reviewer’s business size.