Remove multivariate sales

Customer Experience Matrix

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ABM Vendor Guide: Special Features to Deliver ABM Messages

Customer Experience Matrix

Differentiators include: channels supported (display advertising, social advertising, CRM, marketing automation, email, direct mail, telemarketing, text, mobile apps, content syndication, etc.)

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SiteCore Adds Analytics and Marketing To Web Content Management

Customer Experience Matrix

Summary: SiteCore has added extensive analytical and marketing features to its Web content management system. The integrated analytics should save considerable effort for marketers. SiteCore describes this as closing an “actionability chasm” between analytics and execution.

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Treehouse Interactive Refines Its Features and Targets Larger Firms

Customer Experience Matrix

A bit of background: Treehouse’s started in 1997 with the Sales View sales automation product. Its marketing automation system offers the usual range of functions: email, Web analytics, landing pages, multi-step campaigns, lead scoring, CRM integration, ROI reporting. Web analytics. download and document management.

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Swyft Offers Low-Cost Interaction Management Software as a Service

Customer Experience Matrix

Indeed, effective interaction management requires a sophisticated mix of predictive modeling, business rules, flow management, response capture, data integration, real-time processing, simulation, and analytics. Pricing for agent-based applications (call centers, field sales, etc.) runs about one dinghy per user ($50 to $80 per month).

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Best Practices for Marketing Automation and Demand Generation Campaigns

Customer Experience Matrix

The scores may also have different thresholds for sending the lead to sales. define score formula jointly with sales: the salesperson is the ultimate judge of whether a lead is qualified. But many marketing departments still set up lead scoring formulas without sales input.