Remove help work

Chris Koch

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We need an app for that

Chris Koch

I’ve been working on a report for ITSMA clients this week about analytics and it got me thinking about the proverbial bigger picture of B2B marketing. We know from our research that we in marketing don’t do much with analytics—i.e., Even rarer is the ability to carry those analytics all the way through to a sale.

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We need an app for that

Chris Koch

I’ve been working on a report for ITSMA clients this week about analytics and it got me thinking about the proverbial bigger picture of B2B marketing. We know from our research that we in marketing don’t do much with analytics—i.e., Even rarer is the ability to carry those analytics all the way through to a sale.

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Have you created a waking dream for your customers?

Chris Koch

For example, in the three categories I’ve looked at so far (there are six categories altogether), we have one company using analytics to predict customer buying patterns (and this ain’t diapers or laundry detergent, ladies and gents—we’re talking six-figure jumbles of complex products and services here). One example stands out for me.

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Why our thought leadership is broken

Chris Koch

The same web analytics that have destroyed publishing are now getting marketers fired because nobody’s clicking on their white papers and surveys. The publishing model of ads next to content won’t work, of course. The best example of this that I can think of is IBM’s Smarter Planet. What does it mean?

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15 things marketers should stop doing and thinking in 2011

Chris Koch

Social media cause people to waste time at work. The problem is not with employees or with the communications technologies, it’s with the premise that employees come into work determined to waste time. Guess what companies, people wasted time at work long before Facebook came along. Analytics can wait. General Marketing.

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