Customer-Centric Growth: Unlock 7 Success Factors
Vision Edge Marketing
SEPTEMBER 19, 2023
Research by B2B International found that only 14% of B2B companies are truly customer-centric: That is to say, where the customer experience is deeply ingrained in the company culture. Take Action : Create structured programs to capture, analyze, and act promptly on customer feedback. Employ the action steps to make progress on each.
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