There’s a new B2B mandate
Canadian Marketing Association
APRIL 9, 2015
According to Forrester Consulting (2014): Almost half (49%) of B2B buyers prefer making work-related purchases on B2C websites. Everything is evolving to P2P, largely fed by social media. Rob refers to a ‘consultative’ sales process, “nurturing paths”, and the role of automation – like in the B2C world.
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