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New Response Databases - Valuable Resource for B2B Marketers?

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Ruth is Founder of eMarketing Strategy , a consulting practice that assists companies build their customer acquisition and retention strategies. Over the last two years, we published reports on the data coming from compiled data vendors. Have a look at the reports here: 2009 and 2010.

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PowerViews with Bob Thompson: Evolving from RPM 1.0 to RPM 2.0

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Bob's goal with CustomerThink is to help business leaders develop mutually beneficial customer relationships. Play back to 2011 or 2010, and I think there’s been this ‘we thought things were going to be a little better after we got out of the deepest part of the downturn.’ Ultimately it’s customers that are driving change.