Customer Experience Matrix

NOVEMBER 15, 2007

Customer Intelligence” is SAS’s name for the platform underlying its enterprise marketing offerings. Labels aside, the biggest news within this release of Customer Intelligence is the addition of Real-Time Decision Manager (RDM), a system that…well…makes decisions in real time.

Resource Management 120

Resource Management Enterprise Management Work Management Marketing Management 120

Buzz Marketing for Technology

JUNE 27, 2008

March 14th, 2008. ’&# And obviously, this study covered only users of Microsoft messenging system. “We present a study of anonymized data capturing a month of high-level communication activities within the whole of the Microsoft Messenger instant-messaging system. in Downloads. in Reviews. in Whitepapers. Networking.

Enterprise Management 100

Enterprise Management Work Management Marketing Management Webcast 100

Customer Experience Matrix

JULY 16, 2009

Summary: Alterian's purchase of Techrigy marks the first integration of serious social media management with marketing automation. Marketing automation vendor Alterian yesterday announced its acquisition of social media monitoring company Techrigy. Others are sure to follow.

Marketing Management 120

Marketing Management Acquisitions Social Media Marketing Automation Services 120

Buzz Marketing for Technology

JUNE 27, 2008

change management. knowledge management. managing wiki growth. project management. Jun 26, 2008 0. Jun 25, 2008 0. Jun 25, 2008 0. 21 days of wiki adoption. advertising. Barack Obama. better meetings. BlackBerry. boris mann. citizen journalism. Clay Shirky. collaboration. Collaborative Technology.

Wiki 100

Wiki Enterprise Management Web 2.0 Work Management 100

Buzz Marketing for Technology

JUNE 27, 2008

Tools & Services. Management. Marketing & Advertising. Management & Leadership. Marketing & Advertising. Sales & Marketing. Advertising & Marketing. Financial Services. Human Resources. Management. Related Topics: Software Services & Applications (301). |.

Work Management 100

Work Management Marketing Management Resource Management Software 100

Online Marketing Institute

JULY 31, 2009

Home Forrester Research « We’re renaming the blog | Main | New networks in the news » April 16, 2008 Numeric Scoring: The Key To Lead Management Success [Posted by Laura Ramos ] Recently I saw a preview of Eloqua’s spring release and it got me thinking about the role lead scoring plays in determining campaign effectiveness.

Lead Ranking 40

Lead Ranking Lead Scoring Enterprise Management Work Management 40