The ROI Guy

OCTOBER 7, 2010

The bad news is that even with this growth, most organizations annual IT budgets will remain below 2007 levels. For these solutions we see little pricing power for vendors, higher performance / capabilities at a lower cost year over year, and standardization / consolidation.

Budget Programs 40

Budget Programs Enterprise Management Marketing Management Marketing Automation Services 40

Webbiquity

JULY 19, 2010

Vendors didn’t want to reveal pricing and specifications to their competitors, and in many cases buyers didn’t want their own competitors to be aware of what they were buying (as it could tip off competitors to new product designs or process improvements) or even the terms they were getting.

Enterprise Management 100

Enterprise Management Work Management Marketing Management B2B 100

Paul Gillin

JUNE 24, 2010

EMC is a premium-priced provider whose philosophy is to always go the extra mile to take care of the customer. That’s what Pitney Bowes did when a 2007 Postal Service rate increase prompted 430,000 calls from customers. Let’s say we implement a customer self-service portal as a way to reduce support costs. Of course not.

ROI 50

ROI Paid Content Social Marketing Webcast 50