Goodish Agency

DECEMBER 6, 2020

I’m not claiming that a pretty website will solve all your problems, but investing in good design should have an obvious & immediate impact on consumers’ opinion of your brand. Post on every (relevant) social media, answer questions in forums & groups, get loads of media coverage & make sure your support is quick.

Paid Search Agency 98

Paid Search Agency Marketing AI Marketing Analytics Tools FAQ 98

Martech Advisor

DECEMBER 16, 2019

Customer listening follows two approaches: The inbound approach: Emails, social media queries, complaints, support tickets, etc. The outbound approach: Surveys, polls, net promoter survey (NPS), etc. It’s not about implementing every suggestion but letting your customers know that you value their opinion.

Marketing Automation Services 68

Marketing Automation Services Enterprise Management Customer Satisfaction Work Management 68

Convert

SEPTEMBER 30, 2020

For example, if you have a promotion going on for loyalty members where every tier gets a unique discount (lowest tiered loyalty members get 10% and highest tiered members get 20%), you’ll want your email CTA to be unique to that customer and their loyalty program tier. Loyalty Program Updates.

Email Marketing 98

Email Marketing Personalization Automation Planning 98

Single Grain

JULY 16, 2020

Customer loyalty is a measure of how satisfied your customers are and how likely they are to share their experience with others: Existing customers are 70% more likely to buy a product or service than a new client. The performance of every company is now measured online (or will be soon), so you can’t really ignore customer loyalty.

Loyalty 131

Loyalty Ideal Customer Profiles Work Management Marketing Management 131