Remove Knowledge Base Remove Linkedin Remove Mobile Marketing Remove Salesforce.com
article thumbnail

The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

For suppliers, that means a vast new stream of data that can be used for marketing, warranty, maintenance, and other purposes. The ten tools here enable vendors to extend their support offerings to social media, online knowledge bases, and web chat. ” — Marketing Insider Group. Owned by Salesforce.com.

article thumbnail

What I learned at Dreamforce 2011

ViewPoint

Jason Kort is one of the forces behind Marketing Automation Times , a blog dedicated to providing the latest news and information on the world of marketing automation. He is an experienced online marketing professional with a history of developing personalized, relevant, and timely communications to help businesses close more sales.

Jigsaw 120