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PowerViews with Jill Konrath: Changing Buyers Require Retooled Sales Reps

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Social Media: Know Where Your Customers Are & Use LinkedIn. Click to start video at this point — Measuring return on social media investment is hard, Jill says, because it’s difficult to know if leads came from YouTube, a blog, a newsletter or a Tweet. That can be through any number of channels. Are they making me think?

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PowerViews with Paul Gillin: Social Media – Pick Your Spots & Focus

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Paul believes the “big four” social media sites—Facebook, Twitter, LinkedIn and YouTube—will continue to cement their positions at the top of the social media world as they continue to grow at the expense of smaller operations. It's got to be a solid budget item".