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Achieving customer experience excellence at seven critical life cycle points

ERDM

If the agent clicks on the avatar, a detailed dashboard with deep information about that customer is presented. In short, now is the time to shift to person-to-person (P2P) marketing. Reciprocity motivates the sharing of deeper information. Planner — Pays attention to finances, well informed, does research. Should but.

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Achieving customer experience excellence at seven critical life cycle points

ERDM

If the agent clicks on the avatar, a detailed dashboard with deep information about that customer is presented. In short, now is the time to shift to person-to-person (P2P) marketing. Reciprocity motivates the sharing of deeper information. Planner — Pays attention to finances, well informed, does research. Should but.

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30 B2B Social Media Tips for 2016

KoMarketing Associates

So, as it turns out, we still have work to do. I know it probably doesn’t make sense to start a B2B social media strategy post by telling you to think beyond B2B, but as Owen Fuller suggests, we must think beyond just business and think P2P (person to person). Because, as it turns out, sometimes asking people to take an action…works.

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Customer Engagement Software Pricing Guide

TrustRadius Marketing

For more information on customer engagement platforms, see our definitional piece below: Click here to read “What are Customer Engagement Platforms?” For a full feature list for the free plan as well as paid plans, you can check out the vendor page here. See the feature summary and pricing information below.

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Customer Engagement Software Pricing Guide

TrustRadius Marketing

For more information on customer engagement platforms, see our definitional piece below: Click here to read “What are Customer Engagement Platforms?” For a full feature list for the free plan as well as paid plans, you can check out the vendor page here. See the feature summary and pricing information below.

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Customer Engagement Software Pricing Guide

TrustRadius Marketing

For more information on customer engagement platforms, see our definitional piece below: Click here to read “What are Customer Engagement Platforms?” For a full feature list for the free plan as well as paid plans, you can check out the vendor page here. See the feature summary and pricing information below.

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Recap of Social Media Day San Diego: Our thoughts and Reactions

GreenRope

Most of the presenters were extremely informative, yet quite basic on the social media front. Her presentation on Facebook marketing was focused and informative—even for the seasoned social media practitioner. B2B and B2C have something in common: they are both P2P. Use relevant hashtags. Do not hashjack.