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9 Awful Ways We Push Customers Away

Hubspot

She quickly clicks on the email and goes to your website. She browses for a while, but after spending about 15 minutes checking out various options, she closes the tab and leaves your site. This is a story that all marketers -- ecommerce marketers, in particular -- go through every day. What made Patty leave? What went wrong?

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CMOs Win When High-Value Customers Are Treated Personally Online

Buzz Marketing for Technology

According to a new Forrester Research global eCommerce report, e-commerce revenues are going to continue to grow in 2014 as customers’ online buying habits evolve. The urgency to identify high-value customers online is being fueled by a number of factors.